Terms of Service
Last Updated: March 30, 2026
1. Acceptance of Terms
By accessing or using SoundQuest Station ("Platform", "we", "us", or "our") at www.soundqueststation.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Platform. These Terms apply to all users, including visitors, registered members, and premium subscribers.
⚠️ Not a Clinical Service — Important Disclaimer
- SoundQuest Station is an educational and wellness platform. It is NOT a clinical device, telehealth service, or mental health treatment application.
- This Platform is NOT HIPAA-encrypted. Do not share protected health information (PHI), diagnoses, medical records, or treatment information here.
- Content on this Platform is educational and preventive in nature. It is not a substitute for professional medical, psychological, or clinical advice.
- Clinical services, therapy, and HIPAA-compliant counseling are offered separately through our encrypted clinical platform. Contact info@soundqueststation.com for more information.
- In a mental health emergency, call or text 988 (Suicide & Crisis Lifeline) or dial 911.
2. Eligibility
- You must be at least 13 years of age to use this Platform.
- Users ages 13–17 must have parental or guardian consent.
- By using the Platform, you represent that you meet these age requirements.
- We reserve the right to terminate accounts that violate eligibility requirements.
3. Account Registration
You agree to provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to notify us immediately of any unauthorized account use at support@soundqueststation.com.
4. Subscription & Payment Terms
Free Tier
Access to selected free courses and community features at no cost.
Premium Subscription — $14.99/month
- Full access to all premium courses, content, and features
- Recurring monthly billing processed via Stripe
- Cancel anytime — access continues until end of billing period
- No refunds for partial months unless required by law
- Pricing subject to change with 30 days' notice
Counseling Services (Separate Enrollment)
- Clinical counseling services are provided through a separate HIPAA-encrypted application
- Requires a medical necessity intake process and separate enrollment
- Self-pay and insurance are accepted — pricing varies by location, co-pay, and number of sessions
- Insurance acceptance and co-pay amounts depend on your specific plan and provider
- All clinical service billing is handled through the HIPAA-compliant platform
5. Acceptable Use
You agree NOT to:
- Share protected health information (PHI) or clinical data on this Platform
- Post content that is harmful, abusive, harassing, threatening, or discriminatory
- Impersonate any person or entity
- Attempt to gain unauthorized access to the Platform or other users' accounts
- Use the Platform for any unlawful purpose
- Upload viruses, malware, or other harmful code
- Scrape, copy, or redistribute Platform content without written permission
- Engage in bullying, harassment, or cyberbullying of any user, especially minors
6. Intellectual Property
All content on the Platform — including courses, modules, graphics, logos, and software — is the property of SoundQuest Station or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.
7. User-Generated Content
By posting content on the Platform (discussions, comments, media), you grant SoundQuest Station a non-exclusive, royalty-free, worldwide license to use, display, and distribute your content within the Platform. You retain ownership of your content. All user content is subject to moderation and community guidelines.
8. Disclaimers & Limitation of Liability
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW,SOUNDQUEST STATION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE PLATFORM. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.
9. Termination
We reserve the right to suspend or terminate your account at our discretion for violations of these Terms. You may close your account at any time by contacting support@soundqueststation.com.
10. Governing Law
These Terms are governed by the laws of the State of North Carolina, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of North Carolina.
11. Changes to Terms
We may modify these Terms at any time. Continued use of the Platform after changes constitutes acceptance. Material changes will be communicated via email or in-app notification.
12. Contact
SoundQuest Station
Website: www.soundqueststation.com
General: info@soundqueststation.com
Support: support@soundqueststation.com